*Original Title: Live Mail

I am unable to receive SOME emails from contacts in my contacts folder, and some of the emails I send to contacts are not received.  I have gone to the SAFETY OPTIONS, then SAFE SENDERS,  then checked both boxes labeled "Also trust email from my Contacts" and "Automatically add people I email to Safe Senders List."  But I still have contacts who are replying but their messages are not getting through.