11. September 2015 · Write a comment · Categories: Uncategorized

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Unable to send or receive messages for the Rogers account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
Server: 'pop.broadband.rogers.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): Yes

I have had this same issue and error message. Everything worked fine then one day a number of months ago my rogers emails would no longer load to the WLM account. It seems the emails I send from this account are going out but I cannot receive new messages.

I have spent many hours looking for solutions to this problem online and have tried many of the recommended fixes (check settings, disabling security software, change to plaintext. altering time out values). None of these have worked.

A few weeks ago I had a new a new hard drive installed. Surprisingly upon resetting up the WLM account, all of my emails loaded up on the first go without problem. Eureka!! I thought my problems were over and proceeded to celebrate with a beverage. Everything worked fine for a very short time (probably an hour or so) then the error message began to appear again.

Mail is working fine on the Yahoo server. I spent quite a bit of time online with a Rogers tech. He said my settings are correct and that the problem must be with WLM. He left me hanging.

This has been very frustrating. I see I am not the only one to have had this problem. Has anyone come across a workable solutions for this?

Thanks, Mark

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