14. January 2016 · Write a comment · Categories: Uncategorized

This has been an absolute nightmare for weeks now. Ever since I updated from Windows live mail 2011 to Windows live mail 2012 I can't access my email via Windows live mail for my primary account. I have one hotmail account and it accesses fine but my primary account does not.

1. I have completely uninstalled Windows Live Essentials along with Windows Live Mail.

2. I manually deleted folders related to Windows live essentials and Windows live mail at:

C:UsersusernameAppDataLocalMicrosoft

3. I deleted registry entries related to Windows live essentials and Windows live:

Click HKEY_CURRENT_USER, click SOFTWARE, and then click MICROSOFT. Right click Windows Live Mail and then press Delete to remove the registry key.

Click HKEY_LOCAL_MACHINE, click SOFTWARE, and click MICROSOFT. Right click Windows Live Mail and then press Delete to delete the registry key.

4. I downloaded and installed Windows Live Essentials 2012 and Windows live mail.

5. I installed the update Microsoft published recently in order to continue using Windows Live Mail.

https://www.microsoft.com/en-us/download/details.aspx?id=49486

6. I run Windows 7 Ultimate.

7. My version of Windows Live Mail is: Version 2012 (Build 16.4.3564.1216)

8. I can access my account through a browser without any problems.

After all that when I go and create my first account. It syncs properly and I can use it. Then I create my second account when I tries to sync it reports the above error. What do I do now? I've asked for help previously but noone seems to know what to do. Repairing the installation does not help. Is this a ploy by Microsoft to force everyone to upgrade to Windows 10?

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