Unable to send emails from added account

18. July 2013 · Write a comment · Categories: Hotmail, Outlook.com
I have added an external (non-Outlook.com) account to my Outlook.com profile.  In the past, I was able to receive and send emails from that account just fine.  But today, whenever I try to send an email, I've been getting this error: "Sorry, Outlook wasn't able to complete this request."

I have verified that the account is working, that the server is running, and that I am able to send emails from that server using other client software (namely, Outlook 2010).  That account also works in gmail.  So: the problem exists in Outlook.com and ONLY Outlook.com.

By the way: I have ALREADY rebooted, cleared my cached, upgraded my browser, tried from different computers, tried from different browsers - all the things that outlook.com  support reps  tell you to do for every single issue.  None of it helped.

I have deleted the account, added it back, tried different ports - none of that worked either.

Anyone have any other ideas?

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