Hello Microsoft Community. I am hoping that some can help me with this little issue I am having (Unable to download Windows Essential).
Recently did a reinstall of Windows 7 on my computer. Reason was that the upgrade in Windows 10 crashed the computer, wanted a password that I never happen. So I reinstall Windows 7 and had old Windows files that I had disk cleanup remove. So I thinking that maybe by removing old Windows files may have corrupted the system (no sure). So when I went to install Windows Essentials, I started running into problems.
I have seem lots of suggestions on this issue here in the community, but none of it seems to work. In the last 4 days I have been tried number of times to download Windows Essential from: http://windows.microsoft.com/en-us/windows/essentials.
During the number of times I have failed, I have gotten these errors: 0x80070643 source: soxe.definitions,
0x8007064c source: wllogin-amd64
Also have gotten: another program is preventing Windows Essentials from installing; It looks like program is preventing the Installer from working. (Checked Windows Installer and it is working)
I have done the following:
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-11-12 10:45
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 860
No errors detected
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Done a sfc /scannow and got back in Windows (logs) - too large to put un this post:
CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2015-11-11 19:14:24, Info CBS Session: 30481656_1000755820 initialized by client WindowsUpdateAgent.
also DISM which is a large file, but don't understand it.
I have also done a error-checking on my local C drive and it did not find any error.
Each time I tried to download Windows Essentials, I checked the: Programs File (x86) and there was a folder with "Windows Live" with a file for "Installer" with nothing in it. I deleted the folder and kept trying to reinstall Windows Essentials and kept getting the error codes
above.
So I'm hoping I can get help here.
Larry
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