recently purchased a new HP Desktop computer with Windows 8.1; data from my Dell Laptop (Windows 7) hard drive were transferred over to my new computer (the Dell laptop had a processor failure) (hard drive was not affected). the data transfer to my new Desktop computer was done by a tech where I purchased the Desktop and all data / programs were transferred except for my Windows Live Email 'account'.
This Windows Live was created in 2011 through my other email account--Roadrunner and its server-- by a Dell tech when laptop was purchased from Dell-- I don't even know why they did that but anyway, I became familiar with Windows Live Mail and was comfortable with it. however,
windows live mail was unable to be transferred to my new Desktop PC .. very confused. where is my windows live mail, my storage folders I had created , etc., etc.? when I look at Program Files I do see Widows Live Mail and when I click on it to open , it shows:
C:/Program Files (x86)Windows Live/Mail/WLMail.Exe
the specified path does not exist
Check the path, and then try again
(the tech that did my data transfer showed me and he got the same and just was not able to do the data transfer for windows live mail)
I don't know, I thought windows live mail was connected to my roadrunner account (which was transferred to my new Desktop) and that there wouldn't be a problem with the data transfer. because windows live mail was set up with or part of my Roadrunner account. very confusing and i'm sure i'm not using correct wording/terms.
I had many storage files in Windows Live Mail and now I cannot retrieve anything. how do I get that Windows Live Mail 'account' and transfer it to my new Desktop computer. is it completely gone/deleted?????? Obviously I am not computer savvy, do know some but not enough I guess.
and am lost without my Windows Live Mail ....... I contacted Roadrunner support and all they could say was for me to contact Microsoft. Help please. is there something that can be done? my windows live mail has to be somewhere!
if anyone responds , be kind and please don't be too technical--simple terms work best for me.....hoping there is a solution/remedy available.
[Original title: windows live mail]
Recent Comments