Many thanks for your reply.

I sent you a reply by email, but it came back as undeliverable. So here I am again with the full text of the reply. I hope you ask MS to find a solution:                                                                                                       

I am afraid your link doesn't help. There is nothing new in the link to help. Each one ends up to the same procedure, which is to provide recovery security, if didn't work, you fill the form and sent it to MS to reset the pass word.

For the last two months I have been filling the form and sent it to MS every day. But MS doesn't respond. when the problem started, I was getting response at once, stating that I have not provided information enough. Later I was told I had to wait 24 hours to get a response but I didn't get any after 24 hours.

This email: *** Email address is removed for privacy *** is very important for me. I have to get it back and log to it. If necessary I will go to the court.

Please note that I am using the correct security answer and pass word but still I can not log on.

Best Regards

Mod edit; Removal of PII

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