“TO” field only returns a handful of contact group results when composing an email

20. December 2013 · Write a comment · Categories: Outlook for Mac
This has me puzzled.  One of my users has Outlook 2011 (14.3.9), connected to our Exchange server on a Mac running 10.8.5.  As an administrative assistant she has lots of contact groups set up to manage emails to common groups of people.  A lot of them are named similarly, such as Group A, Group B, Group C, etc continuing to Group Z.  Going through her contacts there are easily 20+ contact groups.

The issue at hand is when she's composing an email, she will type out part of the contact group name, "Group" for example, but only a handful of the groups will show up as options.

For instance, typing "Grou" will show the following results:
Group F
Group G
Group H
Group I
Group J
Group K
Group L

The results are always the same ones, always in alphabetical order, plucked from the middle of the contact groups.

Any ideas?

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