25. July 2014 · Write a comment · Categories: Uncategorized

Hello.  I am having the same problem.  I downloaded the file to both a .wmv format as well as .mp4 format.  It plays fine for a few minutes and then the sound stops and then starts again after a few minutes so the video and audio are not in sync for the entire project.  Can you please help?  Here are responses to your inquiries:

> My operating system is Windows 7

> The version of Movie Maker is Version 2012 (Build 16.4.3528.0331)

> This is the first time I did it so I guess the answer is yes it happens in all file I split and trim

> The option I used was "save movie" then "for computer" then I chose the format .wmv; then I did the same thing and chose the option .mp4 - the same issue occurred with both formats saved

> These are the only options I have used; if there is another option you recommend, then please inform

I urgently need assistance as I have to share this project with a lot of people so any assistance you could provide would be greatly appreciated.

Thank you,

Brian

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