Problem with Windows Live Mail – can’t send emails

11. October 2013 · Write a comment · Categories: livemail · Tags: , ,

I have a roadrunner email, but route it through Windows Live Mail.  All of a sudden, no one is receiving my emails.  I can go to the Roadrunner (TimeWarner) web page and can send and receive mail, but not when I'm using Windows Live Mail.  Unfortunately, that's where all my contacts are.  I have noticed that when I troubeshoot the compatibily, it says File: wlmail is not compatible.  How can I fix and not lose all my contacts?

 

Nancy