Message delivery in Outlook

11. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Ever since Hotmail switched to Outlook I have been having technical issues with it.
Recently, I sent a couple of emails to a friend of mine, and for some bizarre reason they were delivered to a different, and completely unknown to me email address.
Strangely enough, the person who received my emails, happens to know my friend, and forwarded the emails to her, but the point is that this should not be happening. When I send an email to someone, I expect them to receive that email; I certainly don't want it to go to a complete stranger.

 

Also, I noticed that messages from two completely unrelated people are often linked together in one chain. Again, this shouldn't be happening.

Why is this happening, and how can I go on trusting Hotmail/Outlook with my account when such grave mistakes occur?

Hotmail Linked Account ERRORS

15. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Please do not move this to discussions, it is several technical issues that need to be answered.
Technical Issues in BOLD
Technical question in BOLD

For several weeks I and many others have been trying to resolve the problems associated with passwords and no access to accounts that were originally linked in hotmail, without success. This is very frustrating and I have tried to contact the senior directors at Microsoft to no avail.


While hotmail informed customers of the changes, the new systems in place are failing thousands (if not more) of customers who had previously linked accounts.

Customers cannot access their accounts due to the reset password, customer support, code activation and senior support functions not working correctly or satisfactorily.

Do not send private responses and links to information, that is not the request here and this repetitive behaviour from Microsoft does not resolve these issues as we have already seen on many of these pages before us.


Question - What is Microsoft doing to resolve these technical issues and when will this be fixed please?
Thank you

ps Please click the 'me too' so that Microsoft get a red flag
Also please comment if you have the same or similar issues