Hello my name is Jackoline, Recently I've been on contact with Surface Support as I've lost my password for my hotmail account. we have attempted to reset the password using 2 methods: using call/text and a secret question. I've not received a call or a text. The secret question is not one I remember setting. They have guided me through creating a new account in order to recover my previous one. May there be someone to assist me in this scenario as l do not want to spend hours of attempting to gather my contacts, emails or other information I may need
Thank you for taking the time to read this. It's really appreciated
Recent Comments