I have five emails that have the name Juanita in the subject line.
I do an email search and use the word Juanita. Outlook only returns 4 out of the 5 emails in the search results. What's the point in having a search facility if it doesn't work properly?
l reported this problem almost a month ago and at first they did the usual on here, tried to blame it on my PC and my browser and cache etc. but quite a number of people have reported the problem I understand, and so they have had to pull their heads out of the sand and they are now claiming to be looking into the problem of the search facility only bringing up some but not all of the results.
I've cleared my browser etc. etc.
The problem still happens even when I use a different browser or even a different computer therefore the problem is at their end but they don't seem to have a clue at the moment as to what is causing it.
My search facility is showing up no results for all the searches that i do and yet I know that emails exist that match the addresses I am looking for. Why has this suddenly happened and how can it be fixed?
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