I would like to be able to give you my e-mail address in the private response if possible so that you can see if my files are still on your servers. Thank you.
Hello,
I have spoken with three Microsoft customer service reps today. The last one asked me to create this forum post and suggested I ask for a private response. Have gotten a new Surface RT. Am trying to TRUST this computer. Have a trusted laptop which is currently in the shop and unavailable. Went to PC settings, Users, and "Trust this PC" When I entered the account, I received a security message stating that I could access this in 30 days. I need to access my Skydrive to save files before the 30 days are up. Can you override this for me or tell me a stop-gap measure I may use until the waiting period is over?
Thank you.
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