Hello,
 
I would like to be able to give you my e-mail address in the private response if possible so that you can see if my files are still on your servers. Thank you.

I have spoken with three Microsoft customer service reps today.  The last one asked me to create this forum post and  suggested I ask for a private response.  Have  gotten a new Surface RT.  Am trying to TRUST this computer.  Have a trusted laptop which is currently in the shop and unavailable.  Went to PC settings, Users, and "Trust this PC" When I entered the account, I received a security message stating that I could access this in 30 days.  I need to access my Skydrive to save files before the 30 days are up.   Can you override this for me or tell me a stop-gap measure I may use until the waiting period is over?

 

Thank you.