"successfully purchased Online service age verification on Saturday, June 02, 2012" (that was a $0.50 payment to Microsoft)
and joined "Microsoft Family Safety".
Now my child cannot login to the email account (error message "That Microsoft account doesn't exist").
When I go to https://account.live.com/MyKids.aspx under my own (parent) account I see a message "You have no child accounts".
I still see my child's account under https://familysafety.microsoft.com but that's pretty useless -- I need email access.
Please help, I want my kid's email account back.
Recent Comments