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Is this spam?

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft Corporation

I received this message today from Microsoft SmartScreen (*** Email address is removed for privacy ***)

Hello "my email address"

To continue sending messages, please sign in (http://mail.live.com) and validate your account.

This helps us stop automated programs from sending junk email.

Thank you for your help and patience!

All the best,

The Outlook.com Team

Microsoft respects your privacy. To learn more, please read our online Privacy Statement.

Account hacked, tried all recovery methods!

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account, recovery methods

Hi,

I have been trying to acces my account (removed) for a while now and i always get the same answer when i try recovery:

We recently received a request to restore Microsoft account (removed). Unfortunately, our automated system determined that the information you provided is not sufficient to verify that it is you who is the holder of this account. Our customers security and privacy are important to Microsoft, and it is imperative for us to do our best to protect your personal information. We have taken further action and blocked your account until we can verify that you are the proprietor. This prevents the account can be used again and protect you from malicious activity on the account.

Which brings me to my next problem. I made this account when I was 9 and i dont remember what i filled in becuse i was I 9. The account that's been compromised is linked to my Battle.net account, which I've recently found out has also been compromised. When I tried to log into the game World of Warcraft, my password was no longer recognized and someone had added an authenticator to my account which hadn't been there previously. Blizzard's forums have been blowing up regarding hijacked accounts, usually by Chinese players, who steal the player's money and gear and then sell it for either in-game currency or real life currency. Thus I can assume that there is a direct link between my Battle.net account being compromised and my Windows Live account being compromised.

Please help me!

Unable to send Outlook.com Email from Gmail using SMTP

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Gmail, Hotmail email, microsoft

Good afternoon.

I have had an email with Microsoft for several years. My original email address was @hotmail.com, which was then changed to @live.com, and is now @outlook.com.

Since the creation of my Hotmail email address, I have been using my Gmail account to manage my email - nothing against Microsoft, but I prefer the filtering and folder creation in Gmail over the various Microsoft web apps for email.

Until recently, I was able to send email in Gmail using my @outlook.com address over SMTP.

For the last few weeks, I have been receiving the following error when attempting to send mail over SMTP for my @outlook.com account using the Gmail web app. Screenshots below:

Can you please advise why this error is occurring and what needs to be done to correct it?

Thank you.

Unable to log on to Outlook.com

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Office 365 Exchange Online

I have a user who is unable to log on to Outlook.com. The user's credentials are accepted, but the page redirects to a blank page (URL and embedded error code below).

A little history of this account. The user initially created a Microsoft ID using their "work" email address. Since that time the organization has transitioned on-prem Exchange to Office 365 Exchange Online using ADFS for authentication. The result is that the user's "work" email address is now both his personal Microsoft ID and his Organizational ID.

Logging in to www.outlook.com results in a blank page that has the URL.

https://pod51042.outlook.com/owa/?hm=1&owa=1&f=255&MSPPError=-2147205086

Logging in to https://login.live.com successfully navigates to the user's account administration page.

This can be reproduced on multiple workstations.

I have also created an alias for the user and tried logging in with that address instead. The results were the same.

CODE demanded for Microsoft Account Security “does not work”–afraid to lose access to account in 5 days

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft

For two days now, Microsoft has been signing me out of my Hotmail/Outlook account and asking me to "get a code" that would be sent to another email account for me to enter in a box. Well, I finally did that but I'm told in red letters that the "code does not work" even though it is the exact code sent to me by them. I tried both copying and pasting it and entering it myself. Doesn't work.

It seems to me that, once again, Microsoft launches some new feature without being truly ready for it. Last time, when they switched to Outlook, I lost access to all but one account for weeks.

Can someone help me with this? There's a note on that page stating that entering the code could be skipped but would be required within 5 days. Since the code I was sent doesn't work--and I doubt any will--I'm afraid I'll lose access to my account in 5 days, and my whole life is in that account--everything--so this can't happen.

Thanks in advance.

need to access blocked hotmail to play xbox live

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: hotmail password, microsoft

I cant play on my xbox online because the system is asking me to validate the account. I do not remember my hotmail password and have tried to use the recovery system but Microsoft still refuse to give me my details. i would like to speak with someone over the phone or via another e-mail account to correct this problem. I cant play online games until this problem is sorted. is there anyway to change my xbox live account to another email address.

Thanks

Please sign in to your Outlook.com account over and over and over

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: incorrect password, microsoft, Outlook

I recently had some issues with my old Hotmail account where Microsoft was constantly saying that it detected an incorrect password so I had to use the captha image. This happened two or three times day. Figuring that it was time to change to and @outlook.com address I deleted all my devices that were connecting to my Hotmail account (and yes, they all used the correct password), and I set forwarding to a new @outlook.com account. I then proceeded to connect my iPhone, iPad, office computer (through Outlook), and home computer (also through Outlook) to my new @outlook.com account. I also have a security system which emails which is also connected to my @outlook.com account. Everything seemed to be working fairly well after verifying my account as requested. The next day I was asked

Hello Txxx xxxxxxxx,

To continue sending messages, please sign in and validate your Outlook.com account.

This helps us stop automated programs from sending junk email.

Thanks for your help and patience!

The Outlook.com Team

I did as asked. Then the next day, I received the same email, and so on. This is getting really annoying to the point where Google email is starting to look pretty good.

Unable to recive emails from Hotmail

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: hotmail, local exchange, local exchange server, microsoft, the Office 365 service

One of my clients has a odd issue. From what I can tell they had a hosted service from Microsoft (not BPOS, but possibly a live.com account with a custom domain) and since they have gone from a local exchange server and now to Office 365. Since the move to local exchange and continuing with the Office 365 service, whenever someone emails from Hotmail it does not always get to them. in most cases we get a cryptic "delivery to this recipient has failed" bounce back. this is not with all email but enough to be noticed. From what I can gather from the Headers (posted below) the email never leaves Hotmail.

From what I can gather I think its if the domain is still in the live.com system and getting in the way of sending. But I cant find any way to get into this to remove it or anyone I can contact.

I would appreciate any advise on this.

Regards

Gordon

Headers below:

Received: from BAY172-W27 ([65.54.190.61]) by bay0-omc1-s25.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675);
Mon, 5 Aug 2013 06:46:42 -0700
X-TMN: [7lOYlwc5w9rFm0TEAQJri3kRwW/xCWTy]
X-Originating-Email: [*** Email address is removed for privacy ***]
Message-ID: <*** Email address is removed for privacy ***>
Return-Path: *** Email address is removed for privacy ***
Content-Type: multipart/alternative;
boundary="_561f59a9-5ce3-4e5b-a957-64cc658cbd50_"
From: Test <*** Email address is removed for privacy ***>
To: "*** Email address is removed for privacy ***" <*** Email address is removed for privacy ***>
Subject: PCR Test
Date: Mon, 5 Aug 2013 14:46:42 +0100
Importance: Normal
MIME-Version: 1.0
X-OriginalArrivalTime: 05 Aug 2013 13:46:42.0366 (UTC) FILETIME=[37B665E0:01CE91E2]

You’re currently signed in with an Office 365 email account, which can’t be used with Outlook.com.

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft 365, Microsoft account, Outlook account

Yesterday, When I attempted to access my email, which I have been checking everyday for the last seven years I received this message.

"This account can't be used to access Outlook.com

You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account)."
I found this surprising, since I do not have, nor do I want Microsoft 365. I have attempted to sign out of Microsoft 365, but naturally I found this hard since do not have an account. When I attempted to sign out, the only options I was given was nothing more then a strong-armed attempt to force me to buy the program. While I can understand the need to force people to buy the program, I would prefer to just check my email.

All I would like to do is access my outlook account.
I have already attempted delete all my cookies, and use a separate browser. This did not work. I have also contacted my university, however, they could not explain why there was an issue.
I have also read the sticky thread on a similar subject, however it did not really answer any questions.

I need my outlook account, email address *** Email address is removed for privacy *** reset so that I may at the very least retrieve my contacts and saved documents.
Thank you for your time an assistance.

Microsoft abililies with my e-mail account

08. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft Outlook

I want to be able to use the MICROSOFT notebook etc. at the bottom of my e-mails. I had this option with Microsoft Outlook and I loved having it handy. Otherwise how do you copy an e-mail or a portion of one

Question about Outlook Express