Windows Live Mail FAQ
Ever since hotmail became Outlook.com my contacts/people are all messed up. What happened?
I went into "people" deleted all my contacts to start over. I even waited 35 days before re-entering them all back in manually. Thought that would be good enough. NO, not that easy (of course not--- this is Microsoft). So now when I select the big blue "Outlook" button and open a "new" email then press "To" the address book pops up and all my old contacts are still there, as well as all the new ones that I just re-entered. The address book is now twice the size as before. When I press the big orange "people" button to edit/manage my contacts all I see are the newly re-entered contacts. What's up with that?
By the way changing the name from contacts to people is kind of stupid.
All my people are contacts but NOT all my contacts are people. DUH!
Yes I tried deleting the cache, resetting IE8, upgrading IE8, all the usual suspects.
Hi there
I am in the process of moving all of my pcs and tablets and phones to windows 8 moving away from Android Mac etc. I have an existing Sky drive account that I have had for years with the 25 GB free loyalty upgrade attached to it. I have now created my own domain name with my own email address names and have created a new Microsoft Account as part of the move. I have been trying to move my free 25GB allowance to my new 7 GB account but it appears impossible. I have read on a the Microsoft site somewhere that as it is not possible to rename the main email address on a Microsoft account in order to keep using the 25 GB allowance unless it is renamed to a Outlook or Hotmail address. As such I have had to create a new Microsoft account with my new email address and now only have access to 7GB. I read also though if a new Microsoft account is created due to the need of changing email address etc, then as long as Microsoft can verify that the old address was eligible for the 25 GB and the new account is owned by the same person and the change is recent then they have the ability to upgrade the NEW account to the 25GB for free. I would like to investigate this further. My old Microsoft account email address is *** Email address is removed for privacy ***. I have transferred all of the files to the new Sky drive account on *** Email address is removed for privacy *** and I am happy for the old Sky drive account to be deleted once my new Sky drive/Microsoft account is upgraded. Please advise as soon as you can. Thanks very much and kind regards.
I have seen a few of these posts here and I have called Microsoft support services and they told me I should make my own post for help.
My father wanted to surprise me with a new computer and tried to set up a Microsoft account using my primary email address. I received a notification to verify the account on my phone and seeing as I was not aware of my fathers intentions, I thought someone else had access to my email information and I chose to cancel the verification request. Now that I know it was a mistake, I was hoping I could recover this email address as it is my primary email account and I would love to link my messages and emails onto my new computer. Any help I can get from a moderator would be greatly appreciated and I will check my personal messages regularly.
Thank you,
Ryan
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