| Microsoft account | |
| Security info confirmation | |
| It looks like you added some security info to your Microsoft account (*** Email address is removed for privacy ***): | |
| Alternate email address: *** Email address is removed for privacy *** | |
| You can use this info to reset your password if you forget it. | |
| |
| If you didn't make this request, click here [a link given] to cancel. | |
| Thanks, | |
| The Microsoft account team ----------------------------------------------- I don't know either of the people whose e-mail addresses are given, and it looked like a legit e-mail from Microsoft (with the shield and everything), so I did "click here" to cancel. (Even though I probably shouldn't have, and I never click on e-mails....) And now I can't change my password. Or reset. Every time I go to the page. Please help. I have had this e-mail account for years, and I do pay for my subscription. Thanks very much. |
I think my account has been hacked, and I can't change or reset my password. There had been some unusual activity on my email account already, so I had reset my password, but then I got this e-mail this morning:
I work for an attorney. How do you contact Microsoft to request a person's hotmail emails back to a certain point?
Hi! I need to recover my hotmail account as I need access to my emails urgently. I have sent several requests to recover my account but with no response. It has been more than 24 hours with no update. This is the most recent email I've received. Any help
to recover my account will be much appreciated. PLEASE HELP!!!
Thank you for contacting Microsoft Support
We've received the recovery request for your Microsoft account *** Email address is removed for privacy ***. Your issue number is: 97469513 In order to help you as quickly as possible, your previously submitted issue 96812751 has been closed.
What's next?
We'll review the answers you submitted and send you an update soon. Please note that it can take up to 24 hours for us to get back to you. If we are able to verify you as the account owner, you will receive a link to reset your password to regain access to your account.
Thank you for your patience. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.
Thank you,
Microsoft Support Team
I have not been able to access my Hotmail since 8-15. Spoke to Microsoft; They say they are aware of worldwide issue but I need my email.
I get a message that it's not able to synch - But My iPod receives the email. Very frustrating.
Help anyone ?
The domain in question is hackett.net.au. From what I understand, this is quite a common issue.
I continue to get this error message every time I add the domain name, I do own this domain name and can verify it accordingly.
Thanks,
Will.
HELLO,
After three glorious days of attempting to close (Delete) my Microsoft account (*** Email address is removed for privacy ***) it seems the company just doesn't want to let me go, which to be honest is being such a pain in the backside. All I now want is for a somebody to come along and DELETE my Microsoft account and everything attached to the account.
Now before we begin with the pointless instructions as to 'How to close your account' I know how to close my account, I don't have any security setting, attached devices, I have no payments or MS points of any kind. When I type in my password to 'Close' my account I get the following message.
'Our server is having a problem. We're working to fix it as soon as we can, so try again in a few minutes.'
Okay so that's the issue your saying, Server problems, don't worry that's what I thought as well. so I did as asked and waited for like a couple of hours and tried again, same message. I tried again a day later, same message, I tried again TWO days later, same message, I tried again this morning, SAME MESSAGE. (I would also like to point out during this time I was checking the Microsoft service status online, and it stated the service was 'running normally').
So what do I actually want? Well after three days of trying to delete this account I would like a Microsoft Tech/Rep/Support Agent/Anybody, who can actually DELETE this account (*** Email address is removed for privacy ***) and it's attached accounts to just, please delete it.
Thank your for your help.
Kieran.
Hi there,
I have a problem verifying my email account. When i sign in to my email account, a message below shows
"It looks like someone else might be using your account
To help you—and only you—get back into *** Email address is removed for privacy ***, we need to verify that it's yours."
So, i clicked next and asked Microsoft to send me a security code to my alternative email account, which is also a hotmail account. However, there isn't any security code sent to my alternative email account. I have checked both the inbox and the spam folder and any other folders. I have done these steps about 5 times. There is just nothing in there.
i also tried another option which is to fill-out the questionnaire. But i could only answer a few question about my personal information and thus i was not able to submit the form.
Therefore, i chatted to 3 customer support staffs from Microsoft support, they asked me to submit a request to the team. I submitted a request yesterday and have waited for more than 24 hours. Until now i still have not got any reply from the team. So, i post a question here and hope someone can help me with. I have much important information in my email account and need to get it back urgently. Please, Help!!!!
1. i cant acsess my Hotmail
2. i filles the question to prove that ist my email but same answer always.
3. i Need the Password of my wallet and important codes for my work.
4. i have proves that other People use it till now
5. my Hotmail *** Email address is removed for privacy *** and i made new one to contact Microsoft Support live Chat *** Email address is removed for privacy ***
6. you sent me befoe private massege and when i click i found number in coloumns and ask me to send file from my disktop to Microsoft .
please ist more than 10 times to contact Microsoft and filled e secure and all the questions last 3 subjects and 4 email contacts friends and always no
solution.
please i Need the Password of my wallet and the codes and i wish that i can contact all my friends and Family outside my Country again .
thank u
I keep getting notices from Microsoft that my account needs updating. I have REPEATEDLY given them my updated credit card number which they have ignored. I gave them my PayPal info, they ignored that, and are still asking for my credit card. Is this a
scam?
Hi, sorry to everyone but I would like your help to figure something out.
I'm not able to set up an exchange account for Outlook.com email on Outlook for Mac cause Outlook.com does not support that.
But if I purchase a "Microsoft Online Exchange" service will I be able to set up an Outlook.com email account on Outlook for Mac as an Exchange account?
Thanks
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