Question about Outlook Express

After three days, contacted Brian, X119, at Microsoft about my lost e-mails and all my folders are now empty losing a tremendous amount of information and attachments.   I was initially told for $300 Microsoft could fix this and then the discounted price of $150 was offered and I was sent to a company called FastFix.  They could not fix anything and said the Microsoft servers went down and they lost all the information.  All that was recovered was the folder titles and a few e-mails.  The problem is Microsoft and the added fun was Fastfix said they had nothing to do with the Microsoft servers going down but, for $100 they could clean out my computer but do nothing with the e-mail folders.  Fastfix sent a receipt immediately and then indicated it would take 3-5 business days to refund the money.  A perfect business model in which Microsoft blows up their clients e-mails and then feeds money to their contractors to fix.  No wonder people buy Macs.

 

The entire story about why the folders were empty was nothing but Microsoft baloney.

Another week has started in Australia and as expected still no response from Microsoft support. Microsoft has shut down my Skydrive account as previously described in other posts and requests for help from the community. Microsoft have stolen my photos. Microsoft appear to have access to our Skydrive accounts. I have received private messages from the community which I am grateful to receive but in reality offer no help or answers and appear not to have any association with Microsoft or they would answer questions and get stuff back for us. Do Microsoft read our text messages, view our MMSs,?  Here is a response to a private message I received from a community Moderator,  mainly out of frustration with their advice of communicating with Microsoft from the Support page and telling me that although they know why the account is closed they can't discuss the matter with me.. I send a message to Microsoft every night. They never answer. Nothing in my automatic uploads should have been cause to shut down my account. How would Microsoft know the content anyway unless they are viewing our private property. MICROSOFT HAS STOLEN MY PHOTOS.  My response to the moderator :-   Thankyou for responding to me. I am trying to be polite here and failing. I have sent messages from the site that appears from the link you provided somewhere in the vicinity of 8 times in the last 10 days. Since no record of messages appears in email outbox or sent items there is no way to know if the messages even go anywhere. I don't understand the term "Since we cannot discuss the reason behind this". Why can't you? What is this, a secret society? You people astonish me. You send out lovely messages of welcome. People faced with the most frustrating situations turn to you for help and open up the site and there are pretty pictures of happy people smiling at us. You present a picture of help and assistance, but what do you actually do? My time is valuable so I haven't read all the questions posted to the community but I've read a few and I feel for these people. You people never actually answer anything. One of the more interesting posts came from a professional photographer concerned about inadvertent and unmonitorable uploads and in consequence the closing down of his account, just as we are now going through, with the potential loss of massive amounts of photos and he receives a private answer to his dilemma following which he posts a flowery statement to the net singing Microsofts praises. Rubbish. Publish the private message for us all to read. I have turned to the community for help and to receive the advice to contact support through the link you left just isn't good enough. I message them every night. they do not respond. Microsoft don't give a stuff about anyone. ( I nearly used the F word. Whoaee, you could have really shut me down then). You contact them on my behalf and see if you get a response. My next contact will be to Australian Consumer Affairs and the Australian Federal Police. Microsoft have stolen my photos, have invaded my privacy by viewing content belonging to me stored in the cloud. You yourself by your refusal to discuss the matter with me have indicated that you have access to my private property. I have text messages with private residence details, Bank account details, credit card numbers all saved automatically to the cloud. What I was led to believe was my own private and personal storage and backup facility. I feel invaded. MICROSOFT HAVE STOLEN MY PHOTOS. MICROSOFT HAVE STOLEN MY PHOTOS. John Quintal MICROSOFT HAS STOLEN MY PHOTOS.