I understand if Microsoft wants to switch names, images, websites, branding and procedures. I understand if they want to take all their customers with them, and I understand that not everyone will be happy.
What the website looks like doesn't concern me, and the fact that it's difficult to navigate also doesn't truly concern me.
What concerns me is this:
All previous emails from my hotmail account have disappeared without a trace.
No new emails have arrived.
While my inbox will never be cleaner, an email service that neither sends nor receives email is pretty worthless.
Looking at the other questions here, it seems that the change was enacted months ago, and yet Microsoft still hasn't gotten around to transferring all the old email information.
Call me crazy, but it seems to me that something is broken here. Like "Windows 8 style" broken (sorry, that was low).
I'm going to give Outlook one more week, and after that they lose me.
I have been using two hotmail account, and now i want to delete one of the account due to some privacy concern.
My Question is :-
Does Microsoft assign my User Id to other person once i delete the account ? If yes, (then three question follows)
|1|. What is duration of recovering my account before Microsoft assigns my id to other ?
|2|. If my Use Id is taken by the some other person(who is no my alias and he pretends to be me) and if sends abusing mails pretending to be me to others, then what do i do ?
|3|. Is there is any option so that Microsoft can never assign that User Id to others once i delete my Account ?
To anyone reading this board with Hotmail issues, I can advise that you be patient as the Microsoft folks work with you. I went around the circle of reacredditating / reactivating / proving my account details several times over the past 2 months. I was
highly frustrated because I was only getting robot responses sending me around the process of proving that `I was the owner of my 12 year old account. Very tough. and needless to say I lost many short term contracts because my account was off air.
However, I want to thank the more than 15 individual moderators, escalation agents and system analysts who were involved in my case and to whom I was extremely rude and abrupt in my approach in getting my account re-opened. I now understand that my original
hotmail address is still functional and the original data not lost nor archived, it has simply been transferred over to the new outlook format and that logging in with my hotmail details is still as it used to be. So persist, (it took me 6 weeks all up) and
keep creating your requests on the newer recommended site, not this one. IN the end it seems as if it was just a matter of someone at the appropriate level of decision making to look over the issue and work out the solution.
My approach was not everybody's style yet in my case, the only way I can understand the complexity of today's IT and get something done.
Thanks to this Microsoft team.
Shane: *** Email address is removed for privacy ***
Dubai
I created an email account for my minor child. I paid the 50 cent age verification fee, and when I went to then sign in again, post payment, I was then asked to pay for age certification again. Microsoft already sent me an email verifying my credit card
payment went through. How do I move forward past this step. I have tried multiple times, but keep getting asked to pay a second time.
Hi. I'm a Linux user who wants to use outlook.com. Works just fine in Chromium. Sorry, Microsoft -- <grin>.
Here's my question. I have e-mail stored in my gmail account that is labeled -- that is, they're subfolders of my mail gmail storage. I also have these e-mails stored in both Evolution and Thunderbird. I want to import these to outlook.com, and cannot
figure out how to do it.
I'm a book review editor, and I have a folder called "Book Reviews" where I store all of my email related to book reviewing. I need to create a Book Reviews folder in outlook.com and import all of those mails. Since outlook.com does not support linking
to Gmail through IMAP (yuck!), I'm forced to find another way to do this.
So, I guess two related questions:
1. How do I get this done?
2. Alternately, is IMAP support coming for outlook.com? This, of course, would be the ideal solution.
Thanks.
We have a new computer that has Microsoft 7 as well as functions of 8. The computer is an HP 500. I need to set up an interactive calendar that I will maintain but has appointment spaces for several employees and has the option to invite office personnel
to make additions or send me emails to make changes. It has been several years since I have used Outlook so I am not real familiar with the new Outlook. Is there a tutorial that I can use to educate myself on its operation?
One of my Microsoft accounts causes my keyboard to NOT respond (touchpad STILL works) after I log in to that Microsoft account on Windows 8. I know the account is the culprit because the keyboard works with my OTHER Microsoft accounts!
I have had the hardware checked out by my PC manufacturerS (YES! this is happening on BOTH of my Windows 8 devices) so I know that the hardware is NOT at fault.
By the way, the keyboard works with the built-in administrator account!
I've been told by Adobe that their system has been hacked and my details may have been stolen.
Since then I've had 17 emails from MS giving me a security code, it seems someone is trying to change my password.
I changed it as soon as I realised, but the security codes didn't stop immediately, last one dated 8 Oct. so they might still be trying.
Today I received a slightly different email from MS, saying:-
"The account security information for your Microsoft account is scheduled to be removed.
If you didn't make this request, then someone else may have your password. We'd like to help you get your account back. Please go to the following website to change your password and restore your account security information:
(Here was a link to follow, but it seems to lead to my sign in page so I've not posted it!)
Thanks,
The Microsoft account team"
I'm worried that this might not be from Microsoft, can someone help me please?
I tried to sign in and it came up saying it will send me a link to the email address that I can't access!
Then I contacted Microsoft who gave me a link where i had to fill out a question air to confirm it was me.
After filling this out and sending it I realised I typed my newly created email address incorectly. So when i tried again to send it with the correct spelled email address it came up saying it's received too many requests for that account
So i contacted Microsoft again who said they couldn't help me directly.. and told me to post on here..
Please help with what i can do next, if i cant access my account could i divert all my emails to my new address instead?
Hi All,
I have found that Microsoft hotmail have deleted my emails and due to their actions I can not get my emails back as they do not have any backup strategy for customers data. This is even more frustrating when the support staff send canned responses to
clear cut information asking for more information prolonging the support process and frustrating the customer. As they deleted the emails from folders that have no recovery I find it amazing they are getting away with this with people's accounts when other
providers would be roasted in the media over this sort of action. I would really like to get my emails back and I have no trust that my emails are safe in the hands of the admins that look after the hotmail platform anymore shame considering for many many
years they have had a stable reliable platform and now it's gone to the dogs.
Very very frustrated
Andrew
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