Old user name appearing on received emails on Outlook for Mac

11. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,

Hello all,

 

We handed over a Mac that belonged to an old user (let's call it John Doe) to a new one (let's call it Jane Doe). We deleted in Mac OS X the old account, set up the new one, configured Outlook for the new user (deleting the old one),  etc..

 

However, something funny happens, for instance:

 

If I send an email to Jane Doe, on her outlook it will show up the following

 

From: *** Email address is removed for privacy ***

To: "John Doe" *** Email address is removed for privacy ***

 

despite when I sent it from mine I sent it to "Jane Doe".

 

Has anyone come across this issue? Is it related to Outlook or the OS?

 

Many thanks,

my incoming mail is correct, *** Email address is removed for privacy *** but when I send a message out it goes out as Jane Doe. How do I fix this to show my name, Dixie Mincks

17. July 2013 · Write a comment · Categories: livemail · Tags: , ,
We were recently changed from hotmail.com to windows live mail.  When it changed my outgoing mail showed my contacts that it was from Jane Doe.  I want to remove Jane Doe and change back to my name.