Hotmail started saying that I was using the incorrect password.  Since I created my account over 15 years ago, the mobile number is old and the security question, at that time was created to be a reminder for my password, so therefore it doesn't work.  I have been on the online chat and given the validation form to fill out and my reference ID is 1213597554 and told that someone would get back to me in 48 hours which hasn't happened.  I'm getting very anxious because I'm due to fly in a few days and the details are in the email account.  No one is able to provide any information.  I can't talk to anyone.  There isn't even an official platform to lodge a complaint.  I want to know what hotmail is going to do if I miss my flight.  I can't believe that it takes this long to recover an account.  What can I do to expediate this matter!?????

If recovering an account is this complicated, then I don't understand why hotmail doesn't force us to update our information every 6 months when we log on.  Surely after all the people on this forum have been long time users suddenly locked out and not remembering their information from over 10 years ago, I'd think that hotmail would come up with much easier ways to recover accounts and verify owners. 

I recently had some issues with my old Hotmail account where Microsoft was constantly saying that it detected an incorrect password so I had to use the captha image. This happened two or three times  day. Figuring that it was time to change to and @outlook.com address I deleted all my devices that were connecting to my Hotmail account (and yes, they all used the correct password), and I set forwarding to a new @outlook.com account. I then proceeded to connect my iPhone, iPad, office computer (through Outlook), and home computer (also through Outlook) to my new @outlook.com account. I also have a security system which emails which is also connected to my @outlook.com account. Everything seemed to be working fairly well after verifying my account as requested. The next day I was asked

 

Hello Txxx xxxxxxxx,

To continue sending messages, please sign in and validate your Outlook.com account.

This helps us stop automated programs from sending junk email.

Thanks for your help and patience!

The Outlook.com Team

 

I did as asked. Then the next day, I received the same email, and so on. This is getting really annoying to the point where Google email is starting to look pretty good.

For the past week, every time I've logged into Hotmail, I have been forced to change my password.  It says that I am locked out because my account has been accessed with an incorrect password.  While someone could just be messing with me, it has been excessive and probably not the case.  Has anyone else had this problem.
For the past week, every time I've logged into Hotmail, I have been forced to change my password.  It says that I am locked out because my account has been accessed with an incorrect password.  While someone could just be messing with me, it has been excessive and probably not the case.  Has anyone else had this problem.
Outlook really needs to change this feature. Because I have had to change my password multiple times, and I can't use a previous password, I often type in the incorrect password. This causes Outlook to think that someone who is not me is trying to get into my account, which forces me to change my password again. Apparently I don't have the best memory when it comes to passwords. I have a couple passwords that I use for everything else, why can't I use the password I want? I understand that Microsoft cares about account safety, but it is MY account. I should be able to use whatever password I want, regardless of whether Microsoft considers it "safe" or if I've used it before. I have been using Hotmail since the 1990s. However, if this feature is not changed, or if my previous passwords aren't reset so that I can use the password I want, I will be deleting my Outlook account and switching to another email service that actual cares about it's users.
When I try to re-download it says incorrect password. I double check and the password is correct. I can sign in with this information on my Xbox live app on my phone and in the computer, but the Xbox itself.
When I click "Send/Receive", a warning comes up "Unable to send or receive messages for the "......." account.  An incorrect password was entered.  The next time you send or receive messges, you'll be asked to enter your user name ad password for this account.   Server error: 0x800CCC90; Server Response: -ERR (AUTH) Authentication failed; Window Live Mail Error ID: 0x800CCC92