Alright .... so for about a week now, I've had a great deal of correspondence with microsoft support regarding a hotmail account that I'm now locked out of ...
The issue began with the termination of account linking .
I would access the currently locked account via other accounts it was linked with ....
I hadnt logged in directly to the locked account in numerous months, thus forgetting the password.
reset password would not work, as I had no idea what the security question response was, and the account validation form (that I keep being told to fill out over and over) does not work !
Can I not just have a password reset sent to one of my hotmail accounts that I CAN access, that was linked to the locked account just one week ago ????
It is absolutly IMPERATIVE that I access the locked account !!
None of this would have happened if account linking was terminated (or if it ever was an option in the first place)
Can I Mod PLEASE help me with this ....
Thanks
is microsoft Customer Service suppose to ask you for all your info including passwords to my account
is Microsoft Customer Service suppose to ask you for your personal infomation including date of birth , and my password
This is the e-mail she sent me
Date: 07/25/2013 2:27 PM (GMT-07:00)
To:
Subject: Confirmation Reset Alert !!!
Original Title: My storage folders on my hotmail account do not show since I transferred to windows 8 and it only shows sent mail for the last two weeks, neither is there a task bar. Where has everything gone?
I have set up my Windows Live Mail account on my new (Windows 8) computer. This was/is a Hotmail account but I gather it is now Outlook whether I like it or not! I seem to have lost four different task bars i.e. Home, Folders, View, Accounts. And where are the Storage Folders? To make matters worse this new system appears to only hold "Sent" mail for a couple of weeks.
Can I customise all of this and if so how? Please advise.
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