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on going issue Hotmail account recovery

08. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account recovery, Account Recovery questionnaire, fundamental questions, Hotmail Account Recovery
My attempts to complete the Account Recovery questionnaire are getting nowhere as I have not been given answers to a couple of fundamental questions.

Just to prove there is no human in the mix could you please contact me via E mail and I will furnish you with my telephone number so that someone can speak to me and try to get this issue resolved 

As I have explained before my Hotmail account has been blocked and I cannot reset my password as there are ambiguous questions on the Account recovery questionnaire..that should do the trick to trigger a standard cut and paste "moderator" response 

insufficient info for hotmail account recovery FORM

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Account Profile, Hotmail Account Recovery, microsoft
Hello: I have one about 15 years old hotmail account that got blocked by microsoft recently for suspicious access. hotmail login page ended up having me submitting a form with multiple questions regarding:
-  my account profile: But the problem is I don't even recall what I put in for those fields when i created the account years ago

- the form also asked for recent subject lines for four sent emails. I got the exact subject lines from my friends and provided CORRECTLY

then I got an automated reply with an issue number saying Microsoft reviewing it further. then they denied it and asked to resubmit the form. I tried it multiple times but unfortunately do not have any other "authentic" proof except sent email subjects which seems not enough for unblocking.

I am totally at a loss here, I really need to regain back my access since that account has just too many important emails. Would be a life saver if I could touch base with someone in Microsoft office and prove I am the original user.

Please help me. thanks very much - MS


Hotmail account recovery

07. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Hotmail Account Recovery, hotmail password
hi, im blocked out of my own hotmail account since yesterday. I tried filling in your questionaire form BUT i entered the wrong alternate email. I did that thrice unknowingly and when i realized i've been entering the wrong alternate email, i can't submit anymore forms because it says to wait 24 hours. its been 24 hours now and its the same old message appearing.

my old alternate email has already been closed and i can't sign in anymore to get the security code. however, i managed to figure another way to get the link to reset my hotmail password by sending the link to another alternate email account. it was successful and i followed the steps BUT, the password is reset BUT i still have to submit the questionaire form but i can't send it again because it says to wait 24 hours. n its been 24 hours already since yesterday.

help. i really need this account as i've been using it for more than a decade.

hotmail account recovery

28. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Hotmail Account Recovery, phone number
how can i recover my hotmail account if i cant remember the info i used to creat it? the account is over 7 years old and the phone number we used is no longer in service. we got locked out bout a week ago. very important files and emails. a lot of our day to day accounts are based on this email address also. We tried filling out the online recovery form but we do not have enough info... please help!

hotmail account recovery

27. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Bait-ul-Sukoon Cancer Hospital, Cancer Hospital, Dear Microsoft Team, Hotmail Account Recovery, Zainab Ali Raza Ebrahim

Dear Microsoft Team,

 

I am Mehdi working with Bait-ul-Sukoon Cancer Hospital as a IT Officer.

My CEO Mrs. Zainab Ali Raza Ebrahim using hotmail ID: *** Email address is removed for privacy ***. Her password is not working since yesterday due to leakage of password or might be password was hacked by someone. I would like to  inform you, She is not IT aware person and she is apprehensive about her hotmail account.

 

Please help us about this distracted situation. Your early response in this regard will be highly appreciated.


Hotmail Team please give me any of your email ID where I can coordinate with you, please help me I am really in problem.

 

Intizar Mehdi

IT Officer

Bait-ul-Sukoon Cancer Hospital.

S.N.P.A, 17-J, Block 3,

K.C.H.S Union – Karachi,

Pakistan.

 

PH: +92-21-34553836

Mobile: +92-300-2663123
Email: *** Email address is removed for privacy ***

http://www.baitulsukoon.org

URGENT – hotmail account recovery

15. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Hotmail Account Recovery, Microsoft account
I need urgent help in unblocking my hotmail account - *** Email address is removed for privacy ***. it was blocked out of no reason few days ago, and similar to experience of GillSonit (http://answers.microsoft.com/en-us/windowslive/forum/signin/questioni-need-help-unblocking-my-account-but-am/a42267cb-24f0-4965-85ad-6626784fc7bf) I failed to recover the account with my answers. my Microsoft Account, 1213770115

This is very frustrating especially when i approached your online agents, being pushing around, submitting a ticket with promise but no response for so long. This account has been more than 10 years with me with very old question or personal info which i don't even remember. And the alternative mailbox provided is not correct. i must have my account back due to all my other member info is with this mailbox. Could someone provide real solution as i'm seeing many other pending similar cases on this forum as well? My friend also recently experienced an exact same issue and spent hours on it. it eventually got resolved by escalated to senior agent. i cannot believe this would happen to Microsoft who should have the best customer service. I sincerely hope someone can address this issue immediately. 

Thank you in advance. 

Hotmail Account Recovery

03. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: automated system, Hotmail Account Recovery
A friend of mine has had her hotmail account blocked. She has filled out the form to unblock and recover but has had an email saying "Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership." How else can she prove that this is her account. Moderators please help!

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