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Device and user not adding to Family Safety Account

11. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Family Safety, Family Safety Account

First post.


Running Win8 on a laptop. It was previously associated to a family safety account I had set up. I removed the device and the user to try and fix an issue with a web page. However, the account will not now add the user or device back in when clicking though form user accounts to manage matters online.



Family safety account is under my email address. laptop user is my child, who is set as a child account with a separate email address. The family safety account is still working and controlling another laptop running win7 under a separate login.


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