ppt and pptx flagged as dangerous file types

10. April 2014 · Write a comment · Categories: livemail · Tags:

I asked about this topic earlier and had one suggestion, to go to my anti-spyware, which I did.  No file was found with any problem.  I have saved my PowerPoint files to a new folder, but I still can't send them as email attachments.  I get a warning that these are dangerous file types. surely they are not!  What can I do?

thanks,

Ruth

e-mail probloms Windows 7

20. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
 Incoming photos to windows live mail received from same people that have always sent have a pink rectangular box at top saying prohibited file. Message contains an attachment that may be dangerous File has been deactivated. Get help.
Just where please do I get help from?
yes I have scanned all contents  no problems. and yes I can download photo but message concerns me .

Message contains an attachment that may be dangerous. File has been deactivated

20. October 2013 · Write a comment · Categories: livemail · Tags: ,

 Incoming photos to windows live mail received from same people that have always sent have a pink rectangular box at top saying prohibited file. Message contains an attachment that may be dangerous File has been deactivated. Get help.
Just where please do I get help from?
yes I have scanned all contents  no problems. and yes I can download photo but message concerns me .

 

Original title: e-mail probloms Windows 7

safe attachments erroneously being blocked as dangerous

06. October 2013 · Write a comment · Categories: livemail · Tags: , ,

I use Windows Live Mail as my e-mail.   Suddenly, the past 2 weeks, my computer has begun to label as "dangerous file type" about 80% of my attachments.  I KNOW these are not dangerous - it even blocked an attachment I sent to myself!

 

The only advice Microsoft gives is to allow ALL attachments - opening my computer up to viruses.  Obviously, this is not a solution.

 

Can I do something to stop my computer from suddenly having begun this annoying practice?  Not sure if "settings and personalization" is the correct topic for this question, but am taking a chance.  I use Norton as my security - in case this has anything to do with the problem.