Why is Conversation View greyed out in Outlook.com Android App?

16. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I installed the Outlook.com app (version 7.8.2.12, build date 10 Oct 2013) on my Galaxy S3 and it is working well with the exception of conversation view.  When I go to Settings -> General Settings the option for Conversation View is unchecked and grayed out.  Does anybody have any insight as to why this may be and/or how to solve it?

Thanks.