Hi My Dad's account is locked and we are unable to access it. I have tried recovering it using the automated process and it hasn't worked. Please Help. We are blocked accessing our email.....
Thanks
Rahul/Vijay
Email address - (*** Email address is removed for privacy ***)
My wife had her Outlook/Hotmail account locked while we were travelling in Costa Rica. She tried twice to recover her account via the automated process using my Outlook/Hotmail account as reference; both of those attempts failed with Microsoft stating
she didn't provide enough details. I contacted @MicrosoftHelps on Twitter and they referenced me to a separate Support form, but that gave me an error saying that the primary name to create the support request didn't match which wasn't accurate. So, I went
back to the @MicrosoftHelps account on Twitter and they referenced me to this forum in hopes you could help.
So, can you help my wife (via me) get back into her locked Outlook/Hotmail account? Please and thanks!
My wife had her Outlook/Hotmail account locked while we were travelling in Costa Rica. She tried twice to recover her account via the automated process using my Outlook/Hotmail account as reference; both of those attempts failed with Microsoft stating
she didn't provide enough details. I contacted @MicrosoftHelps on Twitter and they referenced me to a separate Support form, but that gave me an error saying that the primary name to create the support request didn't match which wasn't accurate. So, I went
back to the @MicrosoftHelps account on Twitter and they referenced me to this forum in hopes you could help.
So, can you help my wife (via me) get back into her locked Outlook/Hotmail account? Please and thanks!
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