Question about Outlook Express

Hi, 

So I found out today that my hotmail account was being used for sending spam so I made a new hotmail account and want to close this one. However, every time I go to the account settings screen and go to the close account section and hit close account, it just returns me to the overview section of the account settings menu again without doing anything. I have done this multiple times and the same result still occurs. I even de-linked my Xbox gamertag from this account so there are no payment options on this account. Is there anyway for my account to be closed?