account security information › Question about Outlook Express

Received email purporting to be from MS saying Security info due to be removed

10. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account security information, microsoft, security code

I've been told by Adobe that their system has been hacked and my details may have been stolen.

Since then I've had 17 emails from MS giving me a security code, it seems someone is trying to change my password.

I changed it as soon as I realised, but the security codes didn't stop immediately, last one dated 8 Oct. so they might still be trying.

Today I received a slightly different email from MS, saying:-

"The account security information for your Microsoft account is scheduled to be removed.

If you didn't make this request, then someone else may have your password. We'd like to help you get your account back. Please go to the following website to change your password and restore your account security information:
(Here was a link to follow, but it seems to lead to my sign in page so I've not posted it!)
Thanks,
The Microsoft account team"

I'm worried that this might not be from Microsoft, can someone help me please?

The account security information for your Microsoft account (email) is scheduled to be removed‏

15. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account security information, phone number

The account security information for your Microsoft account (*****************@hotmail.com) is scheduled to be removed.
- ************@hotmail.com
- 1-***-***-****

When I logged into my (email#2) it asked me to confirm that I owned the account before bringing me to my inbox.

I had 3 options to verify my account.

1. (email#1) I still use this email

2. my old phone number

3. I don't use these anymore

Because I did not have access to my old phone I could not use that and tried to use email. This of course failed because Hotmail does not allow you to log into 2 emails at the same time. so I clicked option 3 and entered my new phone number. after verifying with my new number I received an email on both my accounts that my account security information is scheduled to be removed, and replaced with the new phone number.

I only want to update the phone number, not remove the email link. There seems to be no option to remove only 1 security link, or add more than 1(or an email for that matter). It is possible this question has been asked before but I did not find it. Several questions about this mention a scam message. How do I know if I have a real one? (This started when I logged in not after clicking on an email)

Please help,

Laser

Are these genuine microsoft emails

14. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account security information, microsoft, Microsoft account

I received 2 email from Microsoft regarding an email account I do not recognise or have ever used. are these email genuine and are they from Microsoft? I have pasted the emails below;

The account security information for your Microsoft account (*** Email address is removed for privacy ***) is scheduled to be removed.
- *** Email address is removed for privacy ***

If you didn't make this request then someone else may have your password. We'd like to help you get your account back. Please go to the following website to change your password and restore your account security information:
https://account.live.com/proofs/Recover?otc=*CqTreFe2EQcWucPSwEcbQJS2gPyNrFNxgFcSjBUojw9kwxmSV8jhG3g28smfqk3KWOsXWSeGL8YDd72FdiJK9b4$&mn=phildavidovitz%40hotmail.com&cxt=CatB

Thanks,
The Microsoft account team

My security for my email account appears to have been compromised (details below)

26. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account security information, microsoft, Microsoft account

I'm getting messages that are telling me (1) "looks like you've added some security info to your Microsoft account," which I have not, and when it shows the Microsoft account they are talking about, it is very similar to mine, but ends with ".co.uk" rather than ".com." The ".co.uk" account they are talking about is not my account.

It then says, "If you didn't make this request, click here (link) to cancel." However, when I click on the link, it then asks me to sign in with the ".co.uk" account that, again, is nearly identical to mine, but ends with ".co.uk" rather than ".com."

The second email I've gotten says (2) "The account security information for your Microsoft account (here it shows the ".co.uk" address) is scheduled to be removed. (It then shows my actual ".com" email address)."

It then says after that, "If you didn't make this request, then someone else may have your password. We'd like to help you get your account back. Please go to the following website to change your password and restore your account security information (link)." When I click on the link, it asks me to sign in. I then sign in as normal, and then I am then taken to a screen that says:

"Sign in with your Microsoft account

Can this please be fixed?

Question about Outlook Express

Received email purporting to be from MS saying Security info due to be removed

The account security information for your Microsoft account (email) is scheduled to be removed‏

Are these genuine microsoft emails

My security for my email account appears to have been compromised (details below)

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