How can I get the password reset option in account management of a windows live custom domain?
The domain is virginiomoutinho.com
Thanks in advance.
Hi,
The domain is virginiomoutinho.com
The domain is virginiomoutinho.com
I need to change the primary alias on my outlook.com account. I changed it two weeks ago only to discover that - contrary to what the outlook.com account management pages said during the process - my Nokia Lumia 920 would no longer sync my account and the only way to fix it was to do a system reset and login with the new primary alias.
At that point I was unable to reset my phone because of un-uploaded pictures, so I changed it back and synced my phone.
That night, I backed up my phone in preparation for the factory reset; I logged back into the outlook.com account management pages and was told that Microsoft keeps track of how many times I change my primary alias and I'd have to try again "next week". I'm very happy I checked that before I factory reset my 920.
It's been two weeks now and I still can't change my primary alias. It still tells me to try again "next week".
I was referred to this page by @MicrosoftHelps on Twitter, hopefully someone here can clear that flag on my account so I can change my primary alias.
I purchased 20Gb of SkyDrive storage last year.
In my account management it states:
Every year, your account will be charged a recurring fee of £6 (VAT included). Charges are not refundable unless required by law. Prices are subject to change.
I received a notification to say that my term was about to expire. In light of the above and the fact that there was no renewal option under account management I assumed that my SkyDrive account would auto renew.
Today I have received an e-mail to say my storage purchase has expired.
I can't actually order again as the account only gives me the option of 50Gb and above.
What do you have to do to get an auto-renewing subscription?
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