One of my three computers (my wife's computer) continues to puke after every windows update.  After spending hours upon hours fixing problems, only to have them happen again, I decided to do a reset of the computer.  

After reading the instructions thoroughly, I understood that my data would remain intact, but I might have to reinstall some applications. The system even provided a list of applications on the machine that would not be carried forward.  Live Mail was not on that list.  Being a Microsoft application, I assumed that they probably had that all worked out.  

Upon completing the reset, I found out the Live Mail was not there.  I installed it and brought it up, only to find out that the storage folders were no longer there.  I tried to do an import from the AppData folder under her user account, but didn't get any storage folders.  Does anyone have a "magic pill" for this one??  My wife is, well, let's say irritated.   

Any help would be appreciated.