I tried talking to Live Chat but the guy wasn't really listening and kept going on about my account being hijacked, despite me changing my password.

It looks like a spoofing attack. Email sent 'from myself' to myself with a fake document attached. The document is actually just a hot-linked picture.

I've had three now over 2 months. The email presents itself as sent from me with a Time and Date along with "Document" in the title. 

These emails don't show up in the outbox.

How do I report these emails without having my account suspended?

I'm running a 7 laptop with Avast security.

, Verity

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