Hi,

I get the error "Something went wrong and we can't sign you in at the moment. Please try again later." .  While trying to access my inbox.

I'm using Firefox (Updated to recent), and when I log into outlook.com / hotmail.com to access my emails I recieve the above error. **

Steps I've taken to resolve;
  • Tried to access on a different computer (Still the same error)
  • Cleared firefox of history, cache, logins etc.
  • Created an outlook email today and logged in successfully on a new email address.
  • Computer reboot
  • Firefox Reboot
  • Browsed forums for answers
  • Can log into to my Outlook profile, but when outlook is clicked from one of the tabs, it returns me to the "Something went wrong... " message. *

None of these have solved my problem.


Additional details;

  • My email is of '@connect.qut.edu.au' extension.  This was provided to me by my university some-time ago and was working Friday 6/9/13. (6th September 2013)
  • I first found the error yesterday and thought giving 24hrs would solve the issue.
  • I have contacted my educational facilities IT department regarding any changes and am awaiting feedback.
  • I was informed when I was given the email address, that I had it for life, and it wouldn't expire.

Its important I get access back because of important emails (Which I will now keep backups of, once I get access back)


Cheers,

Z

EDIT: Added Last Bullet *
EDIT: Clarified Para 2 **

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.