So, if my account has vanished, even though I used it daily for 13 years and it was a paid subscription,  last paid 8/15/2013, and I opened another hotmail account, and still I get the message: your account does not exist in the database....what the heck am I supposed to do? all my professional life hinges on that account! having other collateral ones, like the gmail one, doesn't help.  I  need my original one back. I really need help and no Microsoft help has come.