Hi,

My sister's hotmail account has been hacked and she is no longer able to login to it. We have tried resetting the password but the hacker has changed the alternate mail id/ other security info. We tried submitting the recovery form as well, but both attempts ended in a mail saying the information provided was not enough.

How can she get access to her account back? Please help since she has lots of data associated with the account.

Thanks
Sharat