Someone please help.

I keep getting refered back to this forum.

I have an account that has been blocked and all the recovery information is outdated so will not work, if i fill out the form with the relevant data then it comes back saying that there isnt enough data on the form to be able to verify the account is mine!

I can only fill out the general details and then the details about subjuct lines from the latest emails and the email address that i would have recently sent, i have left other information blank as im not sure on some of this information therefore i have read that i should leave boxes blank if im not 100% sure on the information - i cannot remember the last time i changed the password for this account as i use live mail 2011

I use windows Live Mail 2011 to access my email so i can still see emails up until the 10th of this month but then from there onwards i cannot see anything.

Please can someone help me get access to this account as i need it for bussiness purposes and get a lot of important emails into this account.

I did get a reply from Rumah_D but all links in the link that he advised me to go to dont work, i have already been to that page and tried that!!! Please could someone give me the password reset link for the address *** Email address is removed for privacy ***

Rumah_D's reply is as follows:

Hi,
 
We appreciate your time and effort for posting here at Microsoft Community.
 

We perfectly understand that you want to have access to your account. However, it would be best to get in touch with our Microsoft Account Support for better assistance. Kindly post your issue as a private support request by going to this link and choose the appropriate link for your issue.

Please be informed that all issues with regard to Microsoft Accounts will be pointed to fill up a secure form for the reason that the Microsoft Account forum has been removed from Microsoft Community

Note: I have locked this thread. For customers who are also having the same problem, kindly go to

the link that was provided above.

Thank you

Please dont post the same as it is totally usless!

Regards

Sam