I use Windows Live Mail for my emails. My system is Windows 8.1 and I am trying to set up a new account as an addition to the live mail account that I already use.

I have followed the instructions given in Windows Essentials _ Mail and, when complete, it tells me that the account has been set up.

My new account appears in the list on the left hand side of the screen, with the others, but without inbox/outbox etc, When I try to call down any emails, I am repeatedly asked for the password and cannot get any further.

How do I fix this?