My hotmail account in Windows Live Mail has suddenly developed an error when accessing my emails on my PC (they are working fine on my phone).
It was working fine and now I get an error message 0x800CCCD3 saying that 'user is authenticated but not connected' and am unable to either send or receive messages
My current settings are:
On the Server tab: IMAP
- For the incoming server address: outlook.office365.com .
Selected Requires a secure connection (SSL).
Selected Authenticate using Clear text authentication
Correct email address and password and full email address *** Email address is removed for privacy *** entered. - For the outgoing mail server address, smtp.live.com
Ticked the box for 'My server requires authentication'
On the Advanced tab:
Outgoing mail (SMTP) port 587.
Ticked the box for this server requires a secure connection (SSL)
Incoming mail (IMAP) port 993
Ticked the box for this server requires a secure connection (SSL).
I am using Windows 10
Can anyone suggest what the problem might be please?
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