Hi, I need help with my email. I have an account I had since I was in grade 9 and I can't seem to get any access to it. I have been trying to reset my password but I haven't used it in 5 years making it so I don't have any information to fill out the form to reset my password (like billing info or recent email subjects). Also my security question doesn't except my answer and I know what my answer is. I only went to 1 highschool and it won't accept what I enter in. I need to reset my account so I can access my emails. I have a very important account linked to my hotmail email account and I am unable to receive my mail. My account is called "*** Email address is removed for privacy ***". When I try to fill out the validation form to reset my password I get an automated email saying I haven't entered in enough info for it to validate. I will never be able to complete this form due to never having information linked to this account. I must access it soon, it is very important to me. I also have a playstation network account linked to this email and I can't even access that account because I can't log into my *** Email address is removed for privacy *** account. I spent a lot of money on my playstation network account and if I can't access my email I'd lose over 100$ worth of games. Please help me. I need to either have my *** Email address is removed for privacy *** account merge with this new account or reset my password / give me a temporary password so i can check my email.

Thank you very much, I hope we can sort this out.

James Webb