Hello 'group'

I have not been able to sign into my Outlook.com account since October as I am constantly get the error message that I am signed into Office365, when I am not.

I began a thread but Microsoft Support do not know how to respond to this technical query. If there is anyone out there who has solved this same issue, I would be glad to hear from you.

Thanks ....

The previous (unsolved) post is at this url --> http://answers.microsoft.com/en-us/office/forum/office_365hp-office_account/cant-sign-out-of-office/177e0ca6-9a1d-4fd8-a4d9-28fbca5c90b6?msgId=74fa2efb-9e83-4ce1-8329-061b44a62eae