Recipient gets failure notice when trying to reply to my email

19. November 2013 · Write a comment · Categories: Uncategorized
Hi,
A client I correspond with multiple times a day keeps getting failure notices when she replies to my emails. However, if she creates a new message to me, it goes through fine. Any help/advice would be much appreciated. Thanks! Below is a copy of the email with the failure notice:

-----Original Message-----
From: *** Email address is removed for privacy *** [mailto:*** Email address is removed for privacy ***]
Sent: Tuesday, November 19, 2013 8:34 AM
To: XX
Subject: failure notice

This is an SMTP server at asp.reflexion.net

Your message could not be delivered to the following address: XX

(Unified Log Code: 12750864548, 0001)
from XX
to XX
smtp.secureserver.net:72.167.238.29 failed after I sent the message. STARTTLS proto=TLSv1; cipher=DHE-RSA-AES256-SHA.
Remote host said: 552 5.2.0 rRZp1m0065Dvw6V01RZpiv IB212 msg rejected as spam


--- Below this line is a copy of the message.

Received: (qmail 10729 invoked from network); 19 Nov 2013 13:33:48 -0000
Received: from unknown (HELO mail-cs-05.app.dca.reflexion.local) (10.81.19.5)
  by 0 (rfx-qmail) with SMTP; 19 Nov 2013 13:33:48 -0000
Received: by mail-cs-05.app.dca.reflexion.local
        (Reflexion email security v7.10.2) with SMTP;
        Tue, 19 Nov 2013 08:33:48 -0500 (EST)
Received: (qmail 12112 invoked from network); 19 Nov 2013 13:33:48 -0000
Received: from unknown (HELO SRVEXCAS01R.nhcgov.com) (12.48.159.129)
  by 0 (rfx-qmail) with (AES128-SHA encrypted) SMTP; 19 Nov 2013 13:33:48 -0000
Received: from SRVEXMBX02R.nhcgov.com ([fe80::88b8:f474:b515:374d]) by  SRVEXCAS01R.nhcgov.com ([fe80::7851:94ba:1a9d:43ae%12]) with mapi id  14.02.0347.000; Tue, 19 Nov 2013 08:35:04 -0500

Thread-Index: AQHO5IvUiIzK5+0ucEqcpkyOrM0mlposjnXg
Date: Tue, 19 Nov 2013 13:35:03 +0000
Message-ID: <*** Email address is removed for privacy ***>
References: <EFB8463E53CF4C28A9C533A7BBFCAB69@SarahPC>
In-Reply-To: <EFB8463E53CF4C28A9C533A7BBFCAB69@SarahPC>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [172.27.100.160]
x-exclaimer-md-config: d012a787-546e-45d8-affa-e00544b0aa2d
x-exclaimer-md-bifurcation-instance: 0
Content-Type: multipart/alternative;
        boundary="_000_642CF4E1404C7D41818ADEF69FAF4FD38FE46FSRVEXMBX02Rnhcgov_"
MIME-Version: 1.0

--_000_642CF4E1404C7D41818ADEF69FAF4FD38FE46FSRVEXMBX02Rnhcgov_
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable



________________________________

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<div class=3D=22WordSection1=22>

</span></p>
<p class=3D=22MsoNormal=22><span =
style=3D=22font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-seri=
f&quot;;color:=231F497D=22><o:p>&nbsp;</o:p></span></p>
<p class=3D=22MsoNormal=22><span =
style=3D=22font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-seri=
f&quot;;color:=231F497D=22><o:p>&nbsp;</o:p></span></p>
<div></div>
</div>
<p></p>
<p class=3D=22fc1cc2d5-626a-49f0-bdf7-72e59589f89f=22>&nbsp;</p>
 <p class=3D=22fc1cc2d5-626a-49f0-bdf7-72e59589f89f=22><span = style=3D=22font-family:verdana; font-size:x-small; color: =235F5F5F; =
=22>(910) 798-7119</span>&nbsp;<font color=3D=22=235f5f5f=22 =
size=3D=222=22 face=3D=22Verdana=22>p</font> <font size=3D=222=22 face=3D=22Verdana=22>=7C</font> <span = style=3D=22font-family:verdana; font-size:x-small; color: =235F5F5F; =22>
(910) 798-7277</span>&nbsp;<font color=3D=22=235f5f5f=22 size=3D=222=22 = face=3D=22Verdana=22>f</font></p> <p class=3D=22fc1cc2d5-626a-49f0-bdf7-72e59589f89f=22>&nbsp;</p>
<p class=3D=22fc1cc2d5-626a-49f0-bdf7-72e59589f89f=22></p>
<div class=3D=22WordSection1=22>
<div>
<div style=3D=22border:none;border-top:solid =23B5C4DF 1.0pt;padding:3.0pt = 0in 0in 0in=22> <p class=3D=22MsoNormal=22><b><span = style=3D=22font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif=
&quot;=22>From:</span></b><span =
style=3D=22font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif=
&quot;=22> Sarah Bon 
<br>
<b>Sent:</b> Monday, November 18, 2013 1:26 PM<br> <b>To:</b>
<div>
<div>
<div>

</div>
<div>
<p class=3D=22MsoNormal=22><span =
style=3D=22font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&=
quot;;color:black=22>Thanks=21<o:p></o:p></span></p>
</div>
<div>
<p class=3D=22MsoNormal=22><span =
style=3D=22font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&=
quot;;color:black=22>Sarah<o:p></o:p></span></p>
</div>
<div>
<p class=3D=22MsoNormal=22><span =
style=3D=22font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&=
quot;;color:black=22>&nbsp;<o:p></o:p></span></p>
</div>
<div>
<p class=3D=22MsoNormal=22><span =
style=3D=22font-size:7.5pt;font-family:&quot;Arial&quot;,&quot;sans-serif&q=
uot;;color:black=22>Sarah Bon<br>
Bon's Eye Marketing<br>
(910) 399-2700<br>
/=
span><span =
style=3D=22font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&=
quot;;color:black=22><o:p></o:p></span></p>
</div>
<div>
<p class=3D=22MsoNormal=22><span =
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</div>
</div>
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--_000_642CF4E1404C7D41818ADEF69FAF4FD38FE46FSRVEXMBX02Rnhcgov_--


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