Hello

The other day my email was logged out on my Iphone and I thought that it was a bit odd, when I tried to
log in on the laptop I got a message at the top of the web page saying " it looks like somebody else
is using this account please verify that it is you" or something along those lines..
upon trying to verify my account my only options presented to me were to recieve a code via email,
the email I had originally supplied for this function is now longer working as it was a university issued
email and when I left university they removed my access to this email as I was no longer a student there.

I can prove that the email account andrew-brennan@ live is mine possibly by showing that i know the full
email adress that has been supplied as an alternate email for which i can receive a code to, thus enabling
me to log into the account *** Email address is removed for privacy ***.

I unfortunately never linked up my mobile phone number with the account and am not able to receive a code via
SMS. 

I tried filling out the verification questionnaire but I cant remember a lot of the details asked of me for it, such as
recent email subjects or recent emails or even xbox billing information. The reason being for this is that I dont send
many emails I mainly use the account for  shopping online and subscribing to newsletters, the last time I had an xbox
live account and was billed for it would have been back in 2006-07 so I'm not 100% on if it was on my mothers or fathers
credit card that it was billed for..

I would very much appreciate any help with this as I would very much like to get back into this email as I ordered few items online
before I noticed that I had been locked out of the account and as the email has my full name it is very handy for using with business
contacts etc..

If anyone can offer any advice as to what to do please help!!


Andrew Brennan

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