I am unable to use the Windows Store on my Windows 8 PC because the store is insisting on using the old Live account - I can't use another Live ID and at the same time can't sign in to the deleted account.  For more information, see below.

Is there any way to un-delete the Live account or permanently delete it so I can add the email address as an alias on another Live account?

Explanation of my problem from cross post:

------------------------
How to forget/remove username in Windows 8 Store - account deleted

I deleted a Windows Live/Microsoft account (I have others) that I was using for the Windows Store on one of my PCs.  Now I can't use the store at all because it wants a password for that particular account - there is no sign out option nor is there a "change username" option that I can see.  When I click the "Sign in" button, the store insists on using the deleted account.

How do I get the store to delete it?

Steps taken so far:
* Removing the Live account from the local Credential Manager
* Removing mention of this account in the IdentityCRL registry folder
* Resetting the store cache using wsreset

Thank you for your help, folks.
------------------------

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.