I recently began having trouble receiving email on Microsoft Office 2016 (with OS Windows 10). I have a POP account set up and have used this program successfully for almost two years now. I can get it to work eventually if I go into account setting and run "Repair" 2-5 times (it varies) and then run change, test account 2-5 times (again it varies) and suddenly my emails come in.  I have called our service provider but they say since my outgoing mail is not affected it would probably be a Office issue, which I tend to agree with.  So I went to a help page and disabled my virus scanner as they suggested and still no change. Is this a issue anyone else has encountered? Any suggestions!

Thank you!

Marlys