----- Original Message -----

From: Microsoft Customer Support

To: *** Email address is removed for privacy ***

Sent: Wednesday, August 21, 2013 6:34 PM

Subject: RE: SRX1214602975ID - SkyDrive Account or Profile Activation:I am seeing a warning tha

Hello, Thank you for contacting the Microsoft Online Safety Team.  Per your request we have reexamined the content in your account which you submitted and have determined that the files are not in violation of the Microsoft COC or TOU <http://windows.microsoft.com/en-US/windows-live/code-of-conduct>.  The content should no longer display a warning and should be sharable with other users. Thank you, Marian Online Safety Team

---

--- Original Message ---
From : *** Email address is removed for privacy ***
Sent : Tuesday, August 20, 2013 4:54:53 PM UTC
To : 0a406a1b-f99b-4e2a-90c0-1462f757c0db
Subject : SkyDrive Account or Profile Activation:I am seeing a warning tha

Service :
   SkyDrive Account or Profile Activation

What type of problem do you have?
I am seeing a warning that my SkyDrive account was closed because of a violation of the Microsoft Terms of Use [I am seeing a warning that my SkyDrive account was closed because of a violation of the Microsoft Terms of Use]

Full name:
   Diana van den Berg

The e-mail address for us to send a response:
   *** Email address is removed for privacy ***

Primary email address or member ID associated with the account that you are reporting:
   *** Email address is removed for privacy ***

Please provide as much detailed information as you can about the content saved to your SkyDrive or about your recent account usage.
   I tried to send through a message earlier and pressed Submit several times, but nothing happened.  I think it was because I didn't fill in the box above this because I didn't see it.  

Anyway, here is the message again:
There is absolutely nothing wrong with any of the content of the 5 files that I have on Windows Live SkyDrive.  I think the problem is with my password which I have also used for Poemhunter and Facebook.  I have been on both for years, but suddenly I couldn't get into my Poemhunter account with my password if I went through links in emails or via my shortcut on the Desktop, but only through My Favourites.  After I had had that problem for a few days, I had a message from Facebook saying that somebody had gone into my account from a different computer and was it me?  It turned out to be from Chicago.  I don't know anyone in Chicago.  I think that maybe it has something to do with the fact that I used the same password for Poemhunter and for Facebook (and for SkyDrive) and somehow the link got corrupted in Poemhunter.  I sent an email to Contact Us in Poemhunter, a few days ago, but so far have had no reply.  I need to get this sorted out, but I haven't the faintest idea how to do so.



Which operating system are you using?Windows XP: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; SIMBAR={8F98DD79-7B0A-11E1-9070-001E101F8268}; BTRS103056; GTB7.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; FunWebProducts; BRI/2)

Which browser are you using: IE8

Location: en-za - English (South Africa)

Type of Support: E-mail Support

Browser Default Language: en-za



[SPVIEWABLE]<Blob><ContextData><Property>wlfoldersabuse</Property><LineOfBusiness>eformts</LineOfBusiness><Domain>support.live.com</Domain><UserAgent>Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; SIMBAR={8F98DD79-7B0A-11E1-9070-001E101F8268}; BTRS103056; GTB7.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; FunWebProducts; BRI/2)</UserAgent><OS>Windows XP</OS><Browser>IE8</Browser><SiteLocale>en-za</SiteLocale><HTTPAcceptLanguage>en-za</HTTPAcceptLanguage><Referrer>https://support.live.com/eform.aspx?productKey=wlfoldersabuse&ct=eformts</Referrer><IsMobileDevice>False</IsMobileDevice></ContextData><DrillDown IsEnglish="True" Level="0" Answer="I am seeing a warning that my SkyDrive account was closed because of a violation of the Microsoft Terms of Use" /> <Question IsEnglish="Maybe" Type="textbox" Text="Full name:" Answer="Diana van den Berg" /> <Question IsEnglish="Maybe" Type="textbox" Text="The e-mail address for us to send a response:" Answer="*** Email address is removed for privacy ***" /> <Question IsEnglish="Maybe" Type="textbox" Text="Primary email address or member ID associated with the account that you are reporting:" Answer="*** Email address is removed for privacy ***" /> <Question IsEnglish="Maybe" Type="textarea" Text="Please provide as much detailed information as you can about the content saved to your SkyDrive or about your recent account usage." Answer="I tried to send through a message earlier and pressed Submit several times, but nothing happened.  I think it was because I didn't fill in the box above this because I didn't see it.  

Anyway, here is the message again:
There is absolutely nothing wrong with any of the content of the 5 files that I have on Windows Live SkyDrive.  I think the problem is with my password which I have also used for Poemhunter and Facebook.  I have been on both for years, but suddenly I couldn't get into my Poemhunter account with my password if I went through links in emails or via my shortcut on the Desktop, but only through My Favourites.  After I had had that problem for a few days, I had a message from Facebook saying that somebody had gone into my account from a different computer and was it me?  It turned out to be from Chicago.  I don't know anyone in Chicago.  I think that maybe it has something to do with the fact that I used the same password for Poemhunter and for Facebook (and for SkyDrive) and somehow the link got corrupted in Poemhunter.  I sent an email to Contact Us in Poemhunter, a few days ago, but so far have had no reply.  I need to get this sorted out, but I haven't the faintest idea how to do so." /> </Blob>[/SPVIEWABLE]