After successfully filling out the questionnaire form to confirm my identity for my email acccount, I was asked to reset my password by being sent a link to click. However, each time I click on this link I get the following message:

"The link you received by email has expired, or you may have already used it. To reset your password, click the button below."

The button takes you back to the start of the process in requesting to reset your password.

As I use this email for work, any help would be especially appreciated!

Thanks.