15. September 2020 · Write a comment · Categories: Uncategorized
Hello. I got an error Sorry, something went wrong and we couldn't get your album list. When i try to publish/upload to Onedrive i get this message every time. Please fix! Thanks.
14. September 2020 · Write a comment · Categories: Uncategorized
Hello, I have a Microsoft 365 online account.  I was trying to place a file from my MacOS PC into OneDrive and was asked to enter a Windows Live ID.  I entered the login information for my Microsoft 365 account and received a dialog box.  All it said was "Alert".  Then I went to create a Windows Live ID and it is asking me to register a new account.  I do not want to open a new account.  Can I link the Microsoft 356 to a Windows Live ID?
14. September 2020 · Write a comment · Categories: Uncategorized
windows update isn't working. something about firewall.
14. September 2020 · Write a comment · Categories: Uncategorized

when I try to find an album that I have created in my photos from another program or from a printing site on crome I can not see it .

I have tried everything ! what am I doing wrong?

13. September 2020 · Write a comment · Categories: Uncategorized

I use iphone to take video then download the *.MOV files to Windows 10 and edit in MS photo 

The videos play smoothly however when I edit the videos (Edit & Create -> Create a video with text), it becomes very choppy.  It used to work fine.

I tried updating video driver, repair/ reset windows photo app but still experiencing the same choppy editing problem.

How I can solve this problem?

All I want is simple video editing, speed, add the background music, text etc.

Thanks.

13. September 2020 · Write a comment · Categories: Uncategorized
I cannot receive emails but I can send them.
13. September 2020 · Write a comment · Categories: Uncategorized

On opening outlook which until yesterday was working well I keep receiving the pop-up asking me to enter my username and password for the following server which is imap.gmail.com. The username and password are already on the pop-up but every time I press ok it simply pops back up. The same happens if I try to cancel it. While this is happening I can't use outlook to receive or send e-mails. Any suggestions on how to deal with this?

Thanks

13. September 2020 · Write a comment · Categories: Uncategorized

hi 

i have a large amount of photos with tags in window live photo gallery on an old computer and have just purchased a new one. i want to transfer either the program or a program that will use the tag and information on the photos. Is ther a new program that will do this from microsoft? 

11. September 2020 · Write a comment · Categories: Uncategorized
This started when my email files were found in recycle bin this morning, I restored all the files, but I cannot open any of these old emails.
11. September 2020 · Write a comment · Categories: Uncategorized

Was out of town for about 10 days, when I returned and started deleting, moving, or opening junk email, I could not do so for those dated Aug 31-Sept 4.  All those since that time can be handled as in the past, either deleted, moved, or opened.

The error message says "Unknown Error", so that told me nothing.  Suggestions???

Moved from: (Outlook.com | Email | Managing email folders)