27. June 2019 · Write a comment · Categories: Uncategorized

Hi, I have been paying 6.99 a month for years and my pc got hacked so I was hoping that micro support could help me again with this issue that Ive had before. Also, my default email isn't working at all and when I called Microsoft to get cs I waited for almost an HOUR on the phone and NO ONE ever answered!!!!! Can someone please tell me how I may get connected to someone who can look into the hack job and the default email that is not working or syncing for me either.??? Thank you :-)

26. June 2019 · Write a comment · Categories: Uncategorized

No one can give the correct answer to this problem even the microsoft agent does not offer a solution

Can anyone help

* Moved from Community Participation Center

25. June 2019 · Write a comment · Categories: Uncategorized
friends have been sending me e-mails with photos included as attachments. but I can't open them I get a message about needing some kind of app. I went on line earlier looking for one but have no idea of what to look for.  can any one on here help me please. I world appreciate any help you can give me. thank you   lee 
25. June 2019 · Write a comment · Categories: Uncategorized
i put face book on my microsoft A/Cyesterday .now cant find link
25. June 2019 · Write a comment · Categories: Uncategorized

Microsoft has chosen to remove access to Windows Live Mail in the latest version of Windows 10. I re-setup my email accounts in Windows Mail but no longer have access to stored emails from Live Mail. Is there some way to migrate Windows Live Mail Storage Folders into Windows Mail? 

I can view individual emails (.eml format) from the storage folder location, but cannot save the email in Mail! HELP! I have several hundred critical emails in my storage folders

25. June 2019 · Write a comment · Categories: Uncategorized

I needed to uninstall my AVG as it was not stable. Can you tell me how to reinstate, When I uninstalled my AVG I selected reinstall after finishing I tried & my laptop would not return AVG I am now asking if you can help please

25. June 2019 · Write a comment · Categories: Uncategorized
I want to know how to tag new people in my photos
25. June 2019 · Write a comment · Categories: Uncategorized

I was trying to change her signin password.  Next thing i know is her account is no longer reachable by email. I was using my account and received the following  ( am Xing out her address)  #1

Microsoft account
Password reset code
Please use this code to reset the password for the Microsoft account *** Email address is removed for privacy ***.
Here is your code: 3884784
If you don't recognize the Microsoft account *** Email address is removed for privacy ***, you can click here to remove your email address from that account.
Thanks,
The Microsoft account team

#2

Your password for the Microsoft account *** Email address is removed for privacy *** was changed on 6/22/2019 8:56 AM (MST).
If this was you, then you can safely ignore this email.
Security info used: *** Email address is removed for privacy ***
Country/region: United States
Platform: Windows
Browser: Chrome
IP address: 172.58.78.166
If this wasn't you, your account has been compromised. Please follow these steps:
1. Reset your password.
2. Review your security info.
3. Learn how to make your account more secure.
You can also opt out or change where you receive security notifications.
Thanks,
The Microsoft account team

#3

Microsoft account
Security code
Please use the following security code for the Microsoft account *** Email address is removed for privacy ***.
Security code: 5051316
If you don't recognize the Microsoft account *** Email address is removed for privacy ***, you can click here to remove your email address from that account.
Thanks,
The Microsoft account team

Final

Microsoft account
Security info was added
The following security info was recently added to the Microsoft account *** Email address is removed for privacy ***:
  • 114805409566
If this was you, then you can safely ignore this email.
If this wasn't you, a malicious user has access to your account. Please review your recent activity and we'll help you secure your account.
Review recent activity
To opt out or change where you receive security notifications, click here.
The Microsoft account team

After this the account was gone.   Help! She is not happy!

24. June 2019 · Write a comment · Categories: Uncategorized

Hi,

How would I burn my show to a DVD?

Thanks,

W.P.

24. June 2019 · Write a comment · Categories: Uncategorized

My Windows Movie Maker warps the videos I save.

I'm not sure what version of Movie Maker but the videos are MOV format from my iphone. After the editing is done and saved, some clips are warped and stretched out. Why does this happen and how can it be fixed? Thanks!

***Moved from: Windows 10 / Performance & system failures***