Hi,

Purchased outlook as part of the office 365 home bundle.

Set my father up on a new mac as one of my subscibers. Migrated to this from an old office installation and imported the .pst files.

This was working fine both on mac and on a blackerry synced alongside but suddenly he cannot receive emails. He can still send them.

He is using a custom name, as one of my subscribers - *** Email address is removed for privacy ***.

The mac gives a sync error and requests new username and pasword, the blackberry gives stuff on pop and request username and pasword.

Nothing has been changed.

Also noticed that no longer able to get into the webapp as before, this giving this error -

X-ClientId: VIB0 - WIS0 - WKQU - KGOCUWDNSW
X-OWA-Error: Microsoft.Exchange.Data.Storage.TenantAccessBlockedException
X-OWA-Version: 15.0.1029.13
X-FEServer: DB4PR02CA0012
X-BEServer: DBXPR06MB477
Date: 9/15/2014 8:56:15 AM
Please advise??
many thanks
daniel creasey

Hi,

Purchased outlook as part of the office 365 home bundle.

Set my father up on a new mac as one of my subscibers. Migrated to this from an old office installation and imported the .pst files.

This was working fine both on mac and on a blackerry synced alongside but suddenly he cannot receive emails. He can still send them.

He is using a custom name, as one of my subscribers - *** Email address is removed for privacy ***.

The mac gives a sync error and requests new username and pasword, the blackberry gives stuff on pop and request username and pasword.

Nothing has been changed.

Also noticed that no longer able to get into the webapp as before, this giving this error -

X-ClientId: VIB0 - WIS0 - WKQU - KGOCUWDNSW
X-OWA-Error: Microsoft.Exchange.Data.Storage.TenantAccessBlockedException
X-OWA-Version: 15.0.1029.13
X-FEServer: DB4PR02CA0012
X-BEServer: DBXPR06MB477
Date: 9/15/2014 8:56:15 AM
Please advise??
many thanks
daniel creasey